The Training Foundation worked with Autoglass to configure a modular certification scheme within the Trainer Assessment Programme which provided achievable milestones for the team to work towards.
Team members initially completed courses leading to the TAP Certificate in Training Delivery Skills, thereby gaining confidence in their enhanced delivery skills. As a result they were immediately able to modify existing programmes to better cater for the different learning styles and experiences of delegates. They also learned how to interact with the trainee technicians to get them involved in the program.
Steve Sinclair-Day, Autoglass technical training manager commented, “Autoglass is seeking to provide a centre of training excellence for the repair and replacement industry allowing us to deliver the highest standards of service for motorists.”
“The Trainer Assessment Programme provided our trainers with a thorough development programme that met their individual training needs for enhanced skills and abilities. It soon became evident that the training techniques and skills learned within the programme have been invaluable in instilling pride and self-confidence.”
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