2000th NHS Trainer - Oxleas NHS
Oxleas NHS Foundation Trust is one of only six mental health trusts in the country to have achieved an 'excellent' rating for the quality of the mental health and learning disability services it provides to people in Bexley, Bromley, Greenwich and Lewisham.
In the fast changing mental health care environment, skilled and accurate use of clinical records systems is central to maintaining the highest standards of patient care and clinical practice. Like most community and mental health trusts in London, Oxleas uses the RiO IT system for recording, managing and retrieving patient records. This new system allows the Trust to drive forward a standardised, faster, safer approach to all aspects of patient care from referrals through to discharges and communication between teams.
The Training Foundation's TAP Learning System is playing a vital role in supporting the Trust's aim to provide the best mental health and learning disability services in the country.
Responsibility for planning, organising and delivering IT training to more than 2000 staff across 50 sites spanning the three boroughs falls to IT Training Manager Diane Corrie and her four-strong team. As well as delivering classroom based training, the IT trainers regularly leave their Bexley headquarters to provide bespoke, ad hoc support to individual teams and wards across the sites.
"Ninety five per cent of Trust staff have to use the system and it's essential to their jobs, patient care and the reputation of the Trust that they are able to use it proficiently," says Diane. "We hold a huge number of patient records on the system and each patient's care