Training Foundation launches Certificate in Learning Centre Support Skills

Training Foundation launches Certificate in Learning Centre Support Skills

Whilst open and flexible modes of learning are at the heart of current government strategy for workforce development, the skills of those responsible for supporting the learning process are widely undervalued and rarely developed, significantly reducing any return on the huge level of investment being made.

Les Hobbs, a Director of The Training Foundation, described the vital need to improve learning facilitation skills when speaking at the launch of the new Certificate in Learning Centre Support Skills in Coventry last Friday. "Research consistently shows that the generic, inter-personal skills of the individuals that facilitate the learning process and support learners are by far the biggest factor in achieving satisfactory outcomes.Yet these vital skills are often overlooked."

"All too often the training of Learning Centre staff focuses exclusively on technical matters such as technology, administrative requirements and facilities management. Whilst all of these issues are obviously important, the skills necessary to encourage, motivate and empower learners to achieve their objectives are all absolutely crucial."

The new Certificate in Learning Centre Support Skills is designed to meet the needs of all those whose role involves interaction with learners in learning centres. An intensive 3-day training course and skills assessment leads to the award of the new Certificate. The course is a component of the TAP Learning System.

The Learner Support Competency Review Panel is made up of:

·Ian Baron, Staff Offficer, Her Majesty's Inspector of Constabulary (Training)

·Carol Hulm, ECDL Service Manager, NHS Information Authority

·Garrie Owens, Executive Manager, The Kent and Medway Learndirect Hub

·Dena O'Gorman, IT Training Manager, Guy's and St Thomas' Hospital

·Dawn Whitemore, Vice Principal, Derby College

·Giovanni Coloia, Managing Director, ADC IT College

·Carol Dodsley, Centre Manager, South Nottingham College

·Ian James, Senior Consultant, Institute of IT Training