Organisational L&D Standards

Learning Standards define the key characteristics for learning facilitation and learning-related materials, methods, practices or processes. They provide a basis for determining consistent and acceptable minimum levels of quality, performance, safety, security and reliability. They also identify the skills needed for quality learning.

“Why do we need organisational Standards?”

Quality and measurement are now key words in the training world. They require baseline standards to measure against. Corporate Governance is a growing issue: proof of effective employee training, which reduces risk, is now required in many regulated environments. Constant change requires constant learning: this is too mission-critical to be left to chance. Provable service delivery to best-practice can correct the negative perceptions about training that some have. It raises peceived value and encourages investment.

“We do not currently have any L&D Standards - where do we start?”

A great place to start is with the learner. The Training Foundation has assisted many organisations to develop their own L&D Standards. We recommend development of a Learner’s Charter, setting out what the learner can expect from the company and vice versa. From this starting point, many other L&D Standards can be developed: an outline is shown below. We would be pleased to advise further; call us on 02476 411288.

• The TAP Learning System - core elements
• Organisational L&D Standards
• TAP Skills programme
• CHOICE™ employee engagement model

“When you’re number one you can’t use the competition to benchmark yourself because you are the benchmark! What we needed was an industry standard for our training community that we could adopt as our own. The Training Foundation was the perfect fit for us.”

Darren Bezani,
Group Training Manager,
The Carphone Warehouse Group

“In the early stages of restructuring, my priority was to assess the skills and capabilities I had across the function, so I asked The Training Foundation to help us create a development centre approach to benchmark our skills base. Every member of the team went through a skills audit, which clearly identified our development needs and left us in no doubt as to what our priorities should be.”

Susan Coulson
Head of Learning and Development,
Barclaycard

“We wanted to work in partnership with a like-minded organisation that had a proven track record in trainer development but was flexible and pragmatic enough to meet Tesco needs. The Tesco Academy brand now acts as a guarantee to our people that the training they will receive will be of a consistently high quality.”

Nicola Steele
Tesco Academy Director